Technology - ToI, what's all the racket about
ToI is a term that still remains quite enigmatic for many. The buzzword brought into the hospitality world by IoT solutions for hotels, stands for Internet of Things. So they brought those 'things' into our world. "Apparently, you need “things” in the guestroom now. Every hotel guestroom should have “things”. The trouble is, nobody knows what these “things” are." Trying to marry this new absolute necessity with our experience and knowledge of guests needs, we come up with a list of services, technologies without which a stay is not comfortable to a modern traveller. We all know what some of them are - WiFi connection, automatic drapes, smart Tv in the bathroom, but there is more to it. In
wittingly written post from HotelsTCS blog, you can learn what all of them are, and what to do about the problematic ToI.